Privacy Policy
This Privacy Policy explains how Atlas iReno Pte. Ltd. collects, uses, discloses, protects and otherwise processes Personal Data in connection with Atlas iReno, our websites, business relationships and related services.
1. Who we are
Atlas iReno is operated by Atlas iReno Pte. Ltd., a company incorporated in Singapore under UEN 202637561Z.
Our registered office is 68 Circular Road, #02-01, Singapore 049422.
For data-protection questions, requests or complaints, contact our Data Protection Officer at [email protected].
2. Scope and our PDPA roles
This Policy applies to Personal Data that Atlas iReno processes for its own purposes, including in connection with our website, enquiries, demonstrations, account administration, billing, security, contractual relationships, service administration, support and legal compliance.
Atlas iReno's role under Singapore's Personal Data Protection Act 2012 ("PDPA") depends on the processing activity.
| Processing activity | Atlas iReno role |
|---|---|
| Staff and Authorised User account data used for account administration, billing, security, contractual relationships, service administration and compliance. | Atlas iReno processes this for its own purposes as an organisation. This Privacy Policy applies. |
| Homeowner, end-customer, project or other Personal Data entered into Atlas iReno by a customer where that customer determines why the data is processed. | Atlas iReno generally acts as a data intermediary processing that data on the customer's behalf and instructions. The customer's agreement and applicable Data Processing Agreement govern that processing. |
Where the applicable Data Processing Agreement conflicts with this Policy in relation to Personal Data processed by Atlas iReno on a customer's behalf, the Data Processing Agreement governs that processing.
3. Personal Data we collect
Depending on how you interact with us, we may collect:
- Identity and contact information, such as your name, business email address, business telephone number, job title and company.
- Account information, including information required to create, administer and secure an Atlas iReno account.
- Business and contractual information, including information connected with enquiries, demonstrations, Founding Partner participation, subscriptions, billing and support.
- Service and security information, such as authentication events, role and organisation information, audit/activity records and information reasonably required to operate and secure the Services.
- Communications you send to us through email, support, demonstrations or other business interactions.
- Website and analytics information, such as device, browser, referral, page-view and interaction information collected through website technologies, including Google Analytics where enabled.
Where you are an end customer, homeowner, supplier contact or other person whose Personal Data has been entered into Atlas iReno by one of our business customers, that business customer is generally the organisation that determines the purposes for which your Personal Data is processed.
4. How we use Personal Data
We may process Personal Data where reasonably necessary to:
- respond to enquiries and arrange demonstrations;
- create, administer and secure user and organisation accounts;
- provide, operate, support and maintain Atlas iReno;
- manage Founding Partner, contractual and commercial relationships;
- administer billing, payments and related records where applicable;
- authenticate users and enforce role and organisation access controls;
- detect, investigate and respond to security, misuse or operational issues;
- provide customer support and communicate service or account information;
- comply with applicable law, regulatory requirements and legitimate legal requests; and
- establish, exercise or defend legal rights.
We do not sell Personal Data. We do not disclose Personal Data to third parties for their independent direct-marketing purposes merely because you use Atlas iReno.
5. Customer-controlled Personal Data
Business customers may use Atlas iReno to store and process Personal Data connected with their renovation operations, including information about homeowners, end customers, supplier or contractor business contacts and their Authorised Users.
Where a business customer determines the purpose of that processing, Atlas iReno processes the relevant Personal Data on the customer's behalf, subject to the customer's instructions, the applicable agreement and the Data Processing Agreement.
If your Personal Data was entered into Atlas iReno by one of our business customers and you wish to exercise rights relating to that data, you should normally contact that business customer first. We will assist the customer as required by the applicable Data Processing Agreement and law.
6. Service providers and disclosures
For the current Founding Partner pilot, the active customer-facing subprocessors are:
| Provider | Function | Processing location |
|---|---|---|
| Supabase | Database, authentication, storage and backend infrastructure | Mumbai, India (South Asia, ap-south-1) |
| Hostinger | Application / VPS hosting infrastructure | Kuala Lumpur, Malaysia |
We may also disclose Personal Data where required by law, regulation, court order or a competent authority, or where reasonably necessary to protect legal rights, security or the integrity of the Services.
Sentry is not configured as an active processor for the current pilot deployment. PostHog is not deployed for the pilot. They are therefore not listed above as active customer-facing subprocessors.
Our public website uses Google Analytics where enabled. Google may process limited website usage, device and browser information on our behalf. Website analytics is separate from customer project data held within the Atlas iReno application.
7. Overseas processing and transfers
Personal Data processed through the current Atlas iReno pilot may be processed outside Singapore, including in India and Malaysia through the infrastructure providers identified above.
Where Personal Data is transferred outside Singapore, Atlas iReno takes steps required under the PDPA to ensure that the transferred Personal Data receives a standard of protection comparable to the protection required under the PDPA, including through appropriate contractual and organisational safeguards where applicable.
We do not represent that all Atlas iReno data is stored only in Singapore.
8. Security
Atlas iReno maintains technical and organisational measures appropriate to the Personal Data it processes. Current controls include, as applicable:
- authentication controls;
- organisation-level data isolation;
- database-level access controls, including row-level security;
- role-based access controls;
- audit and activity logging for key records;
- production logging and monitoring;
- encryption of data in transit;
- controlled administrative access; and
- backup and operational recovery controls.